Enterprise Information Management (EIM)

Every business is an information business.

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  • Overview
  • Pillars
  • Information Enterprise
  • Resource Center


What is Enterprise Information Management?

"The next information revolution asks, What is the MEANING of information, and what is its PURPOSE? And this is leading rapidly to redefining the tasks to be done with the help of information, and with it, to redefining the institutions that do these tasks." - Peter Drucker

Enterprise Information Management (EIM) is the technology and practice of maximizing the value of information while minimizing its risks.

While most organizations have a handle on structured information – the kind of things that live in databases – few are fully capitalizing on their unstructured information – videos, images, documents, slides, etc. The volume, variety and velocity of this kind of information has made it increasingly difficult to understand and use, even while it becomes vital to every aspect of an enterprise (and life).

We are seeing the rise of the Information Enterprise and that means that good information strategy is good business strategy. We offer systems, products and methodologies that let you build a cohesive EIM strategy that leverages existing assets, meets present, urgent needs, and establishes a fast path to the future.

We believe that an effective EIM strategy requires three things: Information Readiness, Information Capabilities, and Information Confidence. 


Enterprise Content Management (ECM)

Build information confidence - manage all of your content throughout its lifecycle. Reduce governance and security risks and costs.

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Customer Experience Management (CEM)

Build exceptional information experiences across channels and devices.

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Information Exchange

Secure, compliant exchange of information inside and outside of the enterprise.

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Organize and visualize all relevant enterprise information.

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Information Enterprise

Enterprise Information Management

Building the Information Enterprise

An Information Enterprise needs an holistic approach to Enterprise Information Management that addresses the legacy of the past, the urgency of the present and the uncertainty of the future.

There are a long list of challenges:

  • Legacy systems that create information silos
  • Security concerns including employees using consumer cloud services for enterprise work
  • Compliance with a diverse, global regulatory environment
  • Workforce enablement, collaboration and social business
  • Mobile, social and cloud issues that solve some problems while creating new
  • High expectations – for usability, power, and timeline from need to solution.

Confidence, Capability and Readiness

Strategic mastery of information requires

  1. Confidence in the security, governance and authority of content – meaning its properly managed from inception through disposal.
  2. Capabilities refer to what you can do with the information – create it, publish it, analyze it process it, put it in context, share it, create great experiences, etc. We organize information capabilities around Pillars – see capabilities and pillars tab.
  3. Readiness – ready to fit into your environment, ready to adapt and evolve for the future. Nobody knows what the future will bring, so we design solutions that are ready to use and ready to change.

Resource Center